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Systems Maintenance Services Limited (Thailand Office)

System Engineer (1 Position)

Job Description:
• Responsible for Maintenance Service support of SAN & NAS Storage products
in IT infrastructure.
• Checks with customer contact for equipment symptoms.
• Brings all required spares plus whole unit replacement whenever possible.
• Ensures that the repair of customer equipment is ultimately functional
according to the original manufacturer's specifications.
• Analyzes, diagnoses and repairs customer reported problems.
• Co-ordinate (On Top Service) with Customer Engineer. Gathering event &
system Log , Open case & follow up and Provide Event Report.
• Able to provide 24x7 on-site and remote support to maintenance services
to the customers to solve technical problems on the products and
solutions.

Qualification:
• Male / Female
• Bachelor's Degree in Computer Engineering, Computer Science, Business
Computer, MIS or other related fields, or other IT related fields.
• Good Communication in English would be preferred.
• At least 2 year experience in Maintenance Support field.
• At least 2 years' experience in implement, upgrade and support for 2 or
more of the following:
IBM Storage
HP Storage
EMC Storage
Netapp Storage
Hitacha Data Storage
• At least 2 years on-site support experience in any servers on storages

Salary: 40,000-70,000 Baht depend on experience.

If you would like to submit your CV, please send it to Keoh.Khang.Shen@sysmaint.com

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