Network Solution Company
ออกแบบ ติดตั้ง บำรุงรักษา ให้การสนับสนุน และให้คำปรึกษาเกี่ยวระบบเครือข่ายงานบริเวณ เฉพาะที่ และระบบเครือข่ายระยะไกล

สถานที่ทำงาน อาคารออลซีซั่นส์ เพลส (BTS เพลินจิต)

รายละเอียดงาน [Contract 1 Year]

• Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts.
• Respond to users’ concerns via telephone, e-mail, facsimile, or video conference.
• Accurately log all Helpdesk-related information such as Issue Details, Issue Handling History, and User Contact Info.
• Maintain reasonable discipline and decorum in the Help Desk area.
• Perform other functions or projects, which may be assigned by the Support Specialist, Manager, or Coordinator.

คุณสมบัติ

• Thai or Non-Thai nationality, Male or Female, age between 22-27 years
• Bachelor degree in Computer or related fields such as Computer Engineering, Electrical Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer or related fields.
• Experience between 0-3 years and/or New graduated is also welcome
• Experience in IT Support, Call Center or other related filed
• Experience in telephone support of external customers in resolving the specific problems will be advantage
• Experience with Microsoft Operating Systems and IT Applications
• Strong abilities to analyze and prioritize issues for problem resolution (troubleshooting)
• Good understanding and appreciation of information technology
• Network & INFRA (Server related etc.) knowledge will be an advantage
• Programming knowledge will be an advantage
• Have negotiation skill, communication skill, serviced mind, initiative and logical thinking.
• Good team player, good problem solving
**Ability to work as shift & flexible hours (Including weekend / public holiday and rotation shifts)

ความสามารถทางภาษา **Good in Listening, Speaking and Writing English

ส่งประวัติและผลงานมาได้ที่ tanida@ideaboy.co.th
หรือโทร 097-231-7867คุณปุ้ย