Job Descriptions:
• Develop code, scripts, extracts and other artifacts required to solve complex technical issues
• Contribute to design documents/ sign-off documents/ user manuals and participate in design reviews
• Work either independently or with a group of highly skilled, support engineers/ developers to resolve customer and application issues
• Communicate current status of issues to developers, internal and external support teams as necessary, based on severity and impact of the issues
• Act as a help desk, interact with users/ user groups for troubleshooting, training, providing services as planned/ requested regarding to IT services provided
• Be proactive and inquisitive with a clear focus on problem solving
• Create ad-hoc reports/ queries by writing SQL, perform data upload/ download as assigned to support users
• Document findings, including new defects in software products and work with project team to create knowledge base articles
• Male or female, age not over 27
• Degree in Computer Science, Engineering or equivalent
• Minimum 2 years of relevant IT Application support experience
• Have an experience in any RDBMS software
• Have an experience in ERP (especially in SAP ERP), CRM or Logistics software will be an advantage
• Work overtime and weekends will be required from time to time
• Effective communication and presentation skills
• Good in reading and written English

ชื่อผู้ติดต่อ: คุณปภัณอรฏ์
ที่อยู่: 36th Floor, Sathorn Square Office Tower, 98 North Sathorn Road, Silom, Bangrak Bangkok 10500
โทรศัพท์: 02-764-6214
อีเมล: hr@goldenland.co.th
โฮมเพจ: http://www.goldenland.co.th

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