QA Manager (Gaming)

About the Role:

The Quality Assurance Manager plays a key part of the development process, operation and ensures the quality of our products across products on Facebook, iOS, Android, Amazon and the Web. The ideal candidate is a champion for our international company and will have an in-depth understanding of both functional and subjective testing. The QA Manager will be familiar with a variety of testing methodologies, including: compatibility testing, performance testing, result driven development, and player behavior driven development.

Responsibilities:

• Manage a team of QA testers and customer services employees to ensure delivery of high-quality games
  Identify relevant quality-related training needs and delivering measurable results
• Define, drive, implement and maintain test plans for each project to make sure high quality test policies and standards are met
• Strategize to provide solutions that enables the QA team to solve problems efficiently
• Raise the bar on traditional quality assurance solutions and execution strategies to minimize risk to games on all platforms
• Manage and coordinate test efforts with QA teams located across a global company
• Work with all team members to ensure accurate and timely testing of all projects
• Support the team to report bugs, resolve issues, and manage regression tasks with thorough testing diligence
• Guide the team to maintain JIRA, record bugs, communicate test results and assign responsibilities as necessary
• Work across all departments and locations to efficiently manage issue resolution and provide clarity into bug frequency and reproduction steps
• Provide day-to-day updates and transparency on outstanding bug status for multiple projects to the team leads and executive management
• Manage communication with all team members, team leads and executive management
• Make impactful tactical direction and operational decisions

Qualifications:

• Minimum of 3-5 yrs. experience as a QA manager in the gaming or similar industry
• Must have directly managed 10+ QA staff under organization in previous role
• Superior English skills are required; spoken, written and comprehension
• Excellent troubleshooting and issue management skills is a must
• Ability to work against tight deadlines with minimal supervision and deliver against company goals
• Respond effectively to multiple frequently changing priorities and requirements
• Knowledge of live operations, development and QA cycles in the gaming industry or similar
• Must be able to provide solutions in a quick change environment
• Highly collaborative with a willingness to assist others
• Must be Thai national

Good to Have:

• Experience with Facebook, iOS and Android hardware and software
• Proficiency in JIRA, Agile SCRUM methodology is preferred
• An understanding of working with Western style games is a huge plus

About RockYou:

RockYou® is committed to defining the future of social gaming, creating products intended to serve players, advertisers, and developers alike. The company has dedicated itself to the development of high-quality games, including the celebrated Zoo World™ franchise. With advertising products that offer brands more meaningful interactions with players, RockYou creates an unmatched value-per-engagement for both brands and users. RockYou's partnerships with world-class talent are part of their steadfast commitment to working with the next generation of social game developers.

• Interested candidates are invited to send English resume with current photo and expected salary to phongsakorn.phromsaeng@rockyou.com